Outside Plant Damage Recovery
We believe strong partnerships create successful teams
Our experience in broadband, law enforcement, insurance, business-to-business collections, and litigation, make us a leader in Outside Plant Damage Recovery. We have a proven track record of success for resolving damage claims effectively, resulting in lower costs and higher returns on your investment.
Components of our OPD Damage Recovery Include:
- Arrange for a local damage investigator to identify, pursue, and manage claims in your area
- Work with the markets/systems to establish specific damage identification and collection processes
- Train area technicians on our claims management process, thereby ensuring the maximum recovery
- Participate in periodic meetings with local contractors and system technicians to ensure effective relationships
- Aggressively pursue damagers for timely and maximum recovery
- If necessary, pursue internal or external legal assistance to ensure damagers are held responsible
- Provide access to web-based claims entry system so that you can review real-time status of claims pending to date, including money recovery and money pending
- Monthly recovery payments and reports are sent directly to your markets in a timely manner
- PRG employs field investigators to respond to your calls when a damage occurs
- We obtain the costs directly from you
- Our Claims Specialists are knowledgeable and experienced to obtain the maximum recovery of your construction dollars.
- An initial letter and invoice are sent on every damage claim.
- Consistent follow up
- Client access to our online tool shows status of recovery on every damage claim
- Reports for dollars in and recovered
- Combined 34 years with PRG
- Twenty years insurance claims and litigation background
- Thirteen years network operations & engineering
- Twelve years account receivable/recovery experience
- Ten years military in electronics and telecommunications