By PRG, Posted in Business Process Outsourcing

To focus on delivering your company’s services to your clients with a friendly smile, you must have a crackerjack technical staff that supports the planning, management and execution of projects. Technical staffing is a major concern for most companies as it takes time away from project resources that should be concentrated on planning, management and execution of projects. If your company is plagued by technical staffing problems, the Project Resources Group (PRG) has an extensive track record of the... read more.

  • June 01, 2015
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By PRG, Posted in Application Development

Data tracking is an important part of any business. As a business grows, one of the biggest concerns is how to store and analyze data in an optimal, precise manner. Costly capital investments are one of the biggest concerns facing small and large businesses.Determining when data tracking is worth the investment comes down to a few factors:Effectiveness: Does the data your company acquires have value? This is a question that every business needs to ask itself. If proper usage of data can lead to enhanced eff... read more.

  • February 28, 2015
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By PRG, Posted in Business Process Outsourcing

As a small business owner, you know just how challenging it can be to wear every hat, every day. Trying to take on every business task yourself can be nearly impossible, especially as your business grows. Outsourcing some of these tasks will offload some of the work, freeing up time for you to focus on what’s most important: running your business. But how can you determine which tasks to outsource? Identify Core Areas of Your BusinessThe first and most important thing is to identify which tasks are a... read more.

  • February 14, 2015
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By PRG, Posted in Business Process Outsourcing

What can an outbound call center do for your business? Call centers provide a variety of benefits, but how a call center affects your business is most important. The best part is that an outbound call center will save your business money while improving customer service.A few of the many reasons to use a call center are:Cost effective. The right company will look for weaknesses in your business, and find ways to better cater to your customers while cutting back on costs.Improved customer service. Sales need... read more.

  • July 14, 2013
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By PRG, Posted in Business Process Outsourcing

Better customer service is essential to your business’ success. For information no how an inbound call center in Denver or one of our other locations may benefit your business, call PRG today at (303) 858-1741.What’s the best experience for your customers?For most business, the answer is simple: customers want to pick up the phone and talk to a company representative. A simple guide to an effective inbound call center strategy is as follows:Use Voice Calls CorrectlyMany businesses reserve v... read more.

  • July 07, 2013
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