By PRG, Posted in PRG Events

Project Resources Group will attend the Tennessee 811 Annual Membership Meeting in Nashville on Tuesday, April 11th.  The event is at the Nashville Airport Marriott on 600 Marriott Drive in Nashville, Tennessee.PRG will also sponsor a hole in the golf tournament at the Pine Creek Golf Course in Juliet the next day (April 12th).... read more.

  • April 06, 2017
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By PRG, Posted in PRG Events

Project Resources Group is excited to sponsor the Society of Cable Telecommunications Engineers (SCTE) cable games in Chicago on April 6th.Good luck to all the local cable technicians participating in the games.Please look for the PRG logo and visit our table.... read more.

  • March 24, 2017
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By PRG, Posted in Business Process Outsourcing

Outsourcing customer service is hot among many companies both here and overseas. Augmenting your business with non-core business services units has really taken off over the past 15 to 20 years as we become more global in our business operations, and more clever about the financial decisions made to maximize profits and save on resources.But there are many myths about outsourcing that are still prevalent today and we are about to bust 4 of the most common ones. Myth #1: Customers won’t be able to unde... read more.

  • March 24, 2017
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By PRG, Posted in PRG Events

As an active participant in the damage prevention community, Project Resources Group is proud to sponsor the upcoming South Carolina/North Carolina Utilities Coordinating Committee Joint Conference in Myrtle Beach from April 5th to April 7th. If you plan on attending the event, please look for the PRG logo and stop by our table. The SC and NC Utilities Coordinating Committees advocate for the citizens and utilities of these states to improve efficiency of operation, maintenance and construction of utility... read more.

  • March 21, 2017
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By PRG, Posted in Application Development

Business software applications are designed specifically to help your business run more smoothly, easily, and with less resources (especially man-hours) expended. They take up the space where people and paper used to perform arduous and repetitive tasks. Business applications help us to organize data and resources in a relevant, contextual, simple way, so that we can concentrate on our core business functions.If you’ve ever wondered what the vast majority of businesses have in their software toolbox,... read more.

  • March 08, 2017
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By PRG, Posted in Business Process Outsourcing

We are well into the new year and it’s time to start thinking seriously about what 2017 means for your business. Consider the direction you need to head in to enhance profits, efficiency and business smarts. Ultimately, you need to think about how you can use other business services to your distinct advantage.PRG is a business solutions provider specializing in business process outsourcing and software solutions.  It is our mission to help businesses run smoother, faster, and leaner, returning pr... read more.

  • February 21, 2017
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By PRG, Posted in Business Process Outsourcing

BPO, or Business Process Outsourcing, has long been a great way to augment a company’s internal business processes with a specialized, often cost effective, provider. If you have your own business then you may feel like some of the business activities that are performed by employees within your business, while necessary, aren’t directly related to the actual work that your business does.For instance, there are a number of business processes, that while crucial to your business running successful... read more.

  • February 10, 2017
  • 1 Comments

By PRG, Posted in Business Process Outsourcing

Business Process Outsourcing, or BPO, is what companies across the globe are doing to help streamline their operations and make savings in non-core business areas, most notably in call centers. It involves outsourcing a function from within your business to another provider, one that concentrates only on this service.1. BPO helps you focus on your core businessWhat is your core business? It almost certainly isn’t customer service. So why do you have an internal team dedicated to this job function? In... read more.

  • January 26, 2017
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By PRG, Posted in Application Development

What’s your business? Finance? Construction? A bakery? Whatever industry you are in, you probably use software systems for customer management, planning, internal communications, billing… the list goes on.Business softwareMany businesses choose to use commercial off-the-shelf software products. Examples are Xero for bookkeeping, Slack for communicating with team members, and PowerPoint for company demonstrations. They may be a web-based software, or they may live entirely on your internal syste... read more.

  • January 11, 2017
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By PRG, Posted in Application Development

In today’s always online, fast paced world, it’s easy to see why people get frustrated when systems fail. We are used to having what we want, when we want it, and we make darn sure to let other people know about it when something goes wrong!But systems do fail – it’s all a part of life. The issue is how we manage things when they do. Do we send engineers to work on the job around the clock until it’s fixed? Sure, we probably do. Do we put on extra staff to deal with customer co... read more.

  • December 28, 2016
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